FAQ

  • When can I expect my delivery?

    All orders are shipped the following business day by priority mail free of charge.

  • What is the return policy?

    All sales are final, should you have a question or problem with your kit please reach out to us at hello@bumpnotes.com.

  • When will I be charged for my order?

    Your payment is authorized immediately upon order placement.

  • Gift orders

    I want to send this as a gift, how do I ensure the price isn't shared? Please click "send as a gift" at checkout and we'll ensure the price is not shared.

  • What are your customer service hours?

    Monday thru Friday 9am - 5pm Pacific Standard Time.

  • Where do you ship?

    We currently ship to US addresses including Alaska, Hawaii, and US Territories.